Latepost Possible, Plausible In Addition To Probable: Big Markets In Addition To Networking Effects

I practise non know Bill Gurley personally, but I practise know of him, as well as I was surprised, sitting inwards Vienna drome waiting for a connector domicile on Fri morning, to acquire an e-mail from him. In the email, he graciously gave me a heads-up that he was planning to post a counter to my Uber valuation as well as that it would non clit punches. Influenza A virus subtype H5N1 piffling spell later, I started getting messages from those who had read the post, amongst or so seeking my reply as well as or so seeming to persuasion this every bit the outset volley inwards or so valuation battle. I read the post a few minutes after as well as the outset individual I wrote to after I read it was Bill Gurley as well as I told him that I absolutely loved his post, fifty-fifty though it was at consummate odds amongst my assessment of the company, for 2 reasons.
  1. Like anyone else, I similar beingness right, but I am far to a greater extent than interested inwards agreement Uber's valuation, as well as the post provided the vantage signal of someone who non solely is invested inwards the fellowship but knows far to a greater extent than close it than I do.  Rather than berating me for non getting "it" (technology,  the novel economy, progress) or abusing valuation every bit a tool from the middle ages, the post focused on specifics close Uber as well as the footing for its high value. 
  2. In this before post of mine, I argued that expert investing/valuation is the span betwixt numbers as well as narrative as well as that neither the numbers nor the narrative people receive got an automatic correct to the high ground. Bill Gurley's post brought domicile that message yesteryear laying out a detailed as well as well-thought-through narrative, backed upwards yesteryear numbers. 
Mr. Gurley's narrative lends itself good to a to a greater extent than grounded give-and-take of Uber every bit a fellowship as well as I am grateful to him for providing it. As a teacher, I am constantly on the lookout adult man for "teachable moments", fifty-fifty if they come upwards at my expense, as well as I programme to usage his post inwards my classes.

Dueling Narratives
In the post, amongst or so seeking my reply as well as or so seeming to persuasion this every bit the outset volley inwards or so valuation battle. I read the post a few minutes after as well as the outset individual I wrote to after I read it was Bill Gurley as well as I told him that I absolutely loved his post, fifty-fifty though it was at consummate odds amongst my assessment of the company, for 2 reasons.
  1. Like anyone else, I similar beingness right, but I am far to a greater extent than interested inwards agreement Uber's valuation, as well as the post provided the vantage signal of someone who non solely is invested inwards the fellowship but knows far to a greater extent than close it than I do.  Rather than berating me for non getting "it" (technology,  the novel economy, progress) or abusing valuation every bit a tool from the middle ages, the post focused on specifics close Uber as well as the footing for its high value. 
  2. In my post on Uber's value (and inwards the Forbes as well as 538 versions of it), I put out my narrative for Uber.  I viewed Uber every bit a automobile service fellowship that would disrupt the existing taxi marketplace (which I estimated to hold out $100 billion), expanding its increment (by attracting novel users) as well as gaining a pregnant marketplace part (10%). The Gurley Uber narrative is a to a greater extent than expansive one, where he sees Uber's potential marketplace every bit much larger (drawing inwards users who receive got traditionally non used taxis as well as automobile services)  and much stronger networking effects for Uber, leading to a higher marketplace share. In many ways, this is precisely the give-and-take I was hoping to receive got when I outset posted on Uber, since it allows us to run across how these narratives play out inwards the  numbers. In the tabular array below, I contrast the narratives as well as the resulting values:

    You tin download the valuations yesteryear clicking here. (Uber (Gurley) as well as Uber (Damodaran)).

Given that the values delivered yesteryear the narratives are so different, the question, if y'all are an investor, boils downward to which 1 has a higher probability of beingness closer to reality. If y'all had to pick 1 correct now, I mean value Mr. Gurley's has the payoff over mine for at to the lowest degree 3 reasons. The outset is that  as a board fellow member as well as insider, he knows far to a greater extent than close Uber's workings than I do. Not solely are his starting numbers (on revenues, operating income as well as other details) far to a greater extent than precise than mine but he has access to how Uber is performing inwards its evidence markets (with the novel users that he lists). The 2d is that every bit an investor inwards Uber, he has pare inwards the game, as well as to a greater extent than at stake than I practise as well as should so hold out given to a greater extent than credence. The 3rd is that he non solely has sense investing inwards immature companies, but has been correct on many of his investments.

Does that hateful that I am abandoning my narrative as well as the valuation that goes amongst it? No, or at to the lowest degree non yet, as well as in that location are 3 reasons why. First, it is difficult, if non impossible, for someone on the within non to believe the best close the fellowship that he directs, the managers he listens to as well as the products that it offers. Second, an investor inwards a company, particularly 1 without an like shooting fish in a barrel leave of absence route (at to the lowest degree at the moment), is to a greater extent than attached to his or her narrative than someone who has piffling to lose (other than pride) from abandoning or altering narratives. Third, every bit Kahnemann notes inwards his volume on investor psychology, sense is non a real expert instructor inwards investing as well as markets. As human beings, nosotros often extract the incorrect lessons from yesteryear successes, don't acquire plenty from our failures as well as sometimes delude ourselves into remembering things that never happened. I am non suggesting that Bill Gurley is guilty of whatever of these sins, but I am, yesteryear nature, a cautious convert as well as I volition hold back to purchase into his narrative, compelling though it may be.

The Acid Test: Probable, Plausible as well as Possible
As I noted at the start of this post, I liked Bill Gurley's post because it offers a coherent narrative that leads to a higher value. The narrative has 2 fundamental edifice blocks as well as I mean value that in that location is much to hold out gained yesteryear taking a closer expect at them. The outset is that Uber is pursuing a much larger marketplace than simply taxi service as well as that it may real good redefine the nature of automobile ownership. The 2d is that Uber volition receive got networking effects that volition permit it to capture a dominant marketplace part of this larger market, good higher upwards the 10% that I estimated inwards my master value.  In the sections below, I promise to stress evidence these assumptions, to a greater extent than every bit a friendly observer than antagonist.

Market Breakthrough
Companies similar Amazon, Google as well as Netflix owe their success as well as immense marketplace values to their capacities to redefine markets (retail, advertising as well as amusement respectively) as well as it is truthful that inwards these as well as other cases, investors as well as analysts receive got nether estimated these capacities as well as receive got paid a cost for doing so. Unfortunately, it is also truthful that in that location receive got simply been many cases where managers as well as investors receive got over estimated the capacity to expand markets as well as lost coin inwards the process.  The Gurley narrative for Uber makes a expert representative that the convenience as well as economic science of Uber volition expand the automobile service marketplace initially to include lite users as well as non-users (suburban users, rental automobile users, aged parents as well as immature children), but it does receive got 3 fundamental barriers it has to overcome:
  1. Reason to switch: Uber has to furnish users amongst expert reasons to switch from their existing services to Uber. For taxi services, the benefits from using Uber are documented good inwards the Gurley narrative. Uber is to a greater extent than convenient (an app click away), to a greater extent than dependable, often safer (because of the payment system) as well as sometimes cheaper than taxi service. However, the merchandise off gets murkier every bit y'all expect yesteryear taxi services. Since volume transit volition drib dead on to hold out cheaper than Uber, it is comfort as well as convenience that volition hold out the reasons for switching. With automobile rentals, Uber may hold out cheaper as well as to a greater extent than convenient inwards or so senses (you don't receive got to worry close picking upwards a rental car, parking it or worrying close it breaking down) as well as less convenient inwards others (especially if y'all receive got multiple brusk trips to make). With suburban automobile service (the aged parents, the dating distich as well as schoolhouse natural springtime kids), the employment that Uber may confront is that a automobile is normally to a greater extent than than simply a shipping device. Any rear who has driven his or her kids to schoolhouse volition attest that inwards add-on to beingness a driver, he or she has to play the roles of personal assistant, individual investigator, therapist as well as heed reader. As for appointment nights, whether Uber succeeds volition hold out largely a business office of how much the automobile itself is an integral part of the date, particularly amongst younger couples.
  2. Overcome inertia: Even when a novel agency of doing things offers pregnant benefits, it is hard to overcome the unwillingness of human beings to alter the agency they act, amongst that inertia increasing amongst how put they are inwards their ways. It should come upwards every bit piffling surprise that Uber has been most successful amongst immature people, non even so put inwards their ways, as well as that it has been slower to brand inroads amongst older users. That inertia volition hold out an fifty-fifty stronger forcefulness to overcome, every bit y'all motion beyond the automobile service market. The articles that signal to immature people owning fewer cars are indicative of larger changes inwards society, but I am non certain that they tin hold out taken every bit an indication of a body of body of water alter inwards automobile ownership behavior. After all, in that location receive got been almost every bit many articles on how many immature people are moving dorsum inwards amongst their parents, as well as both phenomena may hold out the results of a to a greater extent than hard economical surroundings for immature people, who come upwards out of college amongst massive pupil loans as well as few undertaking prospects.
  3. Fight off the status quo: The empire, hobbled as well as inefficient though it may be, volition struggle back, since in that location are pregnant economical interests at stake. As both Uber as well as Lyft receive got discovered, taxi service providers tin usage regulations as well as other restrictions to impede the novel entrants into their businesses. Those fights volition acquire to a greater extent than intense every bit automobile rental as well as automobile ownership businesses acquire targeted.
In summary then, the difference inwards marketplace size inwards the narratives boils downward to a unproblematic calculus of what is probable, what is plausible as well as what is possible, a distinction that to me is at the oculus of value:

Not everything that is possible is plausible, as well as non all plausible opportunities brand the transition to the probable.  As I run across it, the departure betwixt the my narrative as well as Bill Gurley's are captured inwards where nosotros describe the lines betwixt the in all likelihood as well as the plausible as well as the value that nosotros attach to the possible. At the jeopardy of mischaracterizing Mr. Gurley's thoughts, I receive got tried to contrast these differences:


Here again, Bill Gurley has 2 advantages to function with. The outset is that every bit an investor as well as insider, he has access to information on Uber's experiences as well as experiments inwards its frontier markets (mass transit as well as suburban users), that may receive got led him to shift these markets from the plausible to the probable. The 2d is that every bit a board manager as well as advisor to management, he is inwards a seat to influence Uber's potential inwards these markets. For all nosotros know, the Uber Momcar as well as the Uber Datecar receive got been already conceived, marketplace tested as well as are create to go.

I mean value Bill Gurley as well as I concur on the automobile ownership marketplace  more than nosotros disagree. I run across it every bit a possibility correct straightaway as well as attach an pick value of close $2-3 billion to it, partly because it is inwards the to a greater extent than distant hereafter as well as partly because Uber's line of piece of work concern model inwards this marketplace is unformed. From Bill Gurley's description of the market, I mean value he sees it every bit a possibility every bit well, though I mean value he attaches a larger value to it than I do. The ground for the higher value is that it is a conditional possibility, amongst the likelihood of it happening increasing amongst the success that Uber has inwards the automobile service market. 

Network Benefits
The second part of the Gurley Uber narrative rests on the fellowship having network benefits that permit it to capture a dominant marketplace share. As Mr. Gurley notes, a networking lawsuit shows upwards whatever fourth dimension you, every bit a user of a production or service, practise goodness from other people using the same production as well as service. If the networking lawsuit is strong enough, it tin Pb to a dominant marketplace part for the fellowship that creates it as well as potentially to a  ‘winner accept all’ scenario. The arguments presented inwards his post for the networking effects, i.e., pick upwards times, coverage density as well as utilization, all seem to me to hold out signal to a greater extent than to a local networking lawsuit rather than a global networking one. In other words, I tin run across why the largest automobile service provider inwards New York may hold out able to leverage these advantages to acquire a dominant marketplace part inwards New York, but these advantages volition non hold out of much usage inwards Miami. There are global networking advantages listed, such every bit stored information that tin hold out accessed yesteryear users inwards a novel urban nub as well as partnerships amongst credit car, smartphone as well as automobile companies, but they seem much weaker.

In fact, if the local networking advantages dominate, this marketplace could real rapidly devolve into a city-by-city trench warfare amid the unlike players, amongst unlike winners inwards unlike markets. Thus, it is possible that Uber becomes the dominant automobile service fellowship inwards San Francisco, Lyft inwards Chicago as well as a yet-to-be-created fellowship has the largest marketplace part inwards London.  For the Gurley Uber narrative to hold, the global networking advantages receive got to drib dead front end as well as oculus as well as hither again, it is possible that I am unaware of a management initiatory designed to practise precisely this. 

The Verdict Awaits

I know that this may hold out hard to believe but I receive got less of an involvement inwards making the representative that Uber is over priced than I am inwards agreement what it is that drives its value. I receive got learned a cracking bargain close why Bill Gurley is so excited close the fellowship but I am inherently cautious, non because I don’t discovery his arguments to hold out plausible, but because I receive got seen how often the plausible does non brand the transition to the in all likelihood as well as how oft the in all likelihood fails to exhibit upwards inwards the actuals. That lineament may brand me a bad venture capitalist but I am certain that in that location are plenty of expert ones out in that location to accept upwards the slack.

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